1. Information We Collect
We collect basic personal information such as name, email, shipping address, and payment details when you register, place orders, or interact with customer support to provide seamless service.
2. How We Use Your Information
Your information is used to process orders, manage accounts, provide customer support, improve user experience, and send important service-related notifications regarding your purchases and account activity.
3. Data Sharing Practices
We do not sell personal data. Information is shared only with trusted payment processors, delivery partners, and service providers required to complete transactions and operate our platform efficiently.
4. Cookies and Tracking
We use cookies to improve website functionality, remember preferences, and analyse user behaviour. Users can manage or disable cookies through browser settings without affecting basic site access.
5. Data Retention Policy
We retain personal data only as long as necessary for service provision, legal compliance, and dispute resolution. Users may request account or data deletion at any time.
6. Security Measures
We implement strong security measures including encryption, secure servers, and monitoring systems to protect personal data from unauthorised access, alteration, or misuse across our platform.
7. User Rights
Users can access, update, correct, or delete their personal information. They may also request data export or restrict processing by contacting our support or privacy team.
8. Children’s Privacy
Our services are intended for users above legal age requirements. We do not knowingly collect data from minors and promptly delete any such information if discovered.
9. International Data Transfers
User data may be processed across different countries. We ensure adequate safeguards and compliance with applicable data protection laws to protect information during international transfers.
10. Policy Updates
We may update this Privacy Policy periodically. Changes will be communicated through website notices or email notifications to ensure users stay informed about important updates.